Please read the following information before placing your order!
Our cookie cakes come in either a 14″ or 16″ for $45 or $60, respectively. We make them with premium Ghirardelli chocolate, and they weigh about 5 and 7 lbs, so they are super dense and can feed many people depending on how they are cut/served (as we say, these are not your typical grocery store cookie cakes!). The price includes your choice of two colors of buttercream icing and a simple message. We can do an image on the cookie cake for an additional $10.00 due to the time it takes to decorate.
Here’s how the ordering process works:
- You fill out the order form, specifying design details and date needed for pickup or shipment
- Southern Sugar Bakery will email back within 1-3 business days, confirming whether or not we have the date available, and to discuss and finalize the design request
- Once the order has been agreed upon between you and Southern Sugar Bakery, a PayPal invoice will be emailed to you.
- Invoice must be paid before Southern Sugar Bakery begins creating your cookie order (please keep in mind that it takes at least 3 days to complete a cookie order from start to finish)
Please take note:
- All orders are final as this is an edible product
- We cannot guarantee an exact color match, but we will do our best to get as close as possible to the colors you have specified!
- We can only give a 50% refund for any order that is cancelled 1 week or more in advance. We will not be able to give any refunds on orders cancelled in less than a week from the pick-up or ship date.
- We cannot ship Cookie Cakes.
- Once the cookie cake leaves our bakery, we cannot be held responsible for broken cookie cakes or any subsequent damage.
- Once your order has been paid for, we will not be able to make any changes.
Orders must be placed at least one week in advance. Orders placed less than one week in advance will be subject to a rush fee IF we are able to accommodate them. So ORDER EARLY!